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Frequently Asked Questions (FAQ)

User Management​

Lost password​

If you are not an administrator​

Administrators can reset the password of any user. Contact an administrator to reset the password for you.

  • Navigate to the Admin Settings page
  • Find the user in the Users List
  • In the Actions column, there is a button to reset the password
  • Enter a new password and press Reset
  • The new password is now set
  • If required, you can change your password again (so the admin does not know your password) in the User Settings

If you are an administrator​

If you are an administrator and lost your password, you have to reset the password in the database.

To reset the password:

  • Acquire some kind of tools that helps you to connect to the database:
    • sqlite3 on Linux: run apt-get install sqlite3 (depending on your package manager)
    • e.g. dbeaver on Windows
  • Shut down hoarder
  • Connect to the db.db database, which is located in the data directory you have mounted to your docker container:
    • by e.g. running sqlite3 db.db (in your data directory)
    • or going through e.g. the dbeaver UI to locate the file in the data directory and connecting to it
  • Update the password in the database by running update user set password='$2a$10$5u40XUq/cD/TmLdCOyZ82ePENE6hpkbodJhsp7.e/BgZssUO5DDTa' where email='<YOUR_EMAIL_HERE>' (don't forget to put your email address into the command)
  • The new password for your user is now adminadmin.
  • Start hoarder again
  • Log in with your email address and the password adminadmin and change the password to whatever you want in the User Settings

Adding another administrator​

By default, the first user to sign up gets promoted to administrator automatically.

In case you want to grant those permissions to another user:

  • Navigate to the Admin Settings page
  • Find the user in the Users List
  • In the Actions column, there is a button to change the Role
  • Change the Role to Admin
  • Press Change
  • The new administrator has to log out and log in again to get the new role assigned

Adding new users, when signups are disabled​

Administrators can create new accounts any time:

  • Navigate to the Admin Settings page
  • Go to the Users List
  • Press the Create User Button.
  • Enter the information for the user
  • Press create
  • The new user can now log in